Privacy Policy

Last Updated: July 21, 2026

1. Introduction

Welcome to My Society (RBECCS BBSR). We value your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or use our cooperative credit society mobile application (the "Service").

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name, member ID, or similar identifier.
  • Contact Data: Email address and telephone numbers.
  • Financial Data: Details of your bank accounts, deposit balances (Savings, FD, RD, Thrift), loan balances, and NEFT request history.
  • Technical Data: Internet protocol (IP) address, your login data, device type and identifiers, and operating system.
  • Usage Data: Information about how you use our app to manage loans, deposits, and financial transactions.
  • Biometric Data: Our app uses on-device biometric authentication (such as Face ID or Fingerprint). Please note: Biometric data is processed securely on your device. We do not collect, store, or transmit your biometric data to our servers.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To verify your identity as a society member.
  • To provide and maintain the Service, including processing NEFT requests, managing loans, and displaying deposit balances.
  • To authenticate you securely using on-device biometrics.
  • To notify you about changes to our financial products, policies, or Service.
  • To provide customer support and comply with financial regulations.

4. Data Security

We have put in place appropriate security measures to prevent your personal and financial data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know for facilitating society operations.

5. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@rbeccsbbsr.co.in